Privacy Policy
Effective Date: 05/22/2023
At Levitation Pools, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our website, services, and interactions with us. By using our services or providing your personal information, you consent to the terms of this Privacy Policy.
Information We Collect
We may collect various types of information from you, including:
1.1 Personal Information: This may include your name, address, email address, phone number, and other contact information when you voluntarily provide it to us.
1.2 Payment Information: When you make a payment for our services, we collect and process your payment information securely. However, please note that we do not store your complete payment card details.
1.3 Website Usage Information: We may collect non-personally identifiable information about your visit to our website, including your IP address, browser type, operating system, and browsing behavior. This information helps us analyze and improve our website’s performance and enhance your user experience.
How We Use Your Information
We may use the information we collect for various purposes, including:
2.1 Providing Services: We use your personal information to deliver our pool cleaning services, respond to your inquiries, and fulfill your requests.
2.2 Communication: We may use your contact information to communicate with you regarding your pool cleaning appointments, service updates, promotions, or other relevant information.
2.3 Improving Our Services: We may analyze the information collected to enhance our services, develop new features, and improve the overall customer experience.
2.4 Marketing: With your consent, we may use your contact information to send you marketing communications about our services, special offers, or other updates that may be of interest to you. You can opt out of receiving these communications at any time.
Information Sharing
We understand the importance of keeping your personal information confidential. We do not sell, rent, or disclose your personal information to third parties, except in the following situations:
3.1 Service Providers: We may share your information with trusted service providers who assist us in delivering our services, such as payment processors or IT service providers. These third parties are required to maintain the confidentiality and security of your information.
3.2 Legal Compliance: We may disclose your information if required by law, court order, or governmental regulation to comply with legal obligations or protect our rights, property, or safety.
Data Security
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We implement physical, technical, and administrative safeguards to maintain the security of your data. However, no method of transmission or storage can guarantee absolute security. Therefore, while we strive to protect your information, we cannot guarantee its security.
Your Rights
You have certain rights regarding your personal information. You may:
5.1 Access and Update: Request access to and update your personal information we hold about you.
5.2 Withdraw Consent: Withdraw your consent for us to use your personal information for marketing purposes.
5.3 Opt-Out: Opt-out of receiving marketing communications from us.
5.4 Delete: Request the deletion of your personal information, subject to our legal obligations.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of those third-party websites before providing any personal information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy on our website. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at
Email: info@levitationpools.com
Phone: (561) 271-5844
By using our services or providing your personal information, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.